InfoWater and InfoWater SA Options

Tailor InfoWater / InfoWater SA to your requirements with optional extras, Suite and Executive Suite


InfoWater Options Give You Greater Control

InfoWater's additional options help you operate your water supply network effectively and efficiently for the best possible customer service.

If you need help choosing an option, just get in touch. Scroll down for a brief description of each.

Some options are priced individually. We also offer two packages, InfoWater Suite and InfoWater Executive Suite. 


  • InfoSurge
  • InfoWater Unidirectional Flushing (UDF)
  • InfoWater 2D
  • Contamination Warning System
  • InfoWater Multi-Species eXtension (MSX)

InfoWater Suite package: 

  • Valve Criticality Modeling
  • Scheduler
  • Demand Allocator
  • Protector
  • Skeletonizer
  • Designer
  • Calibrator
  • WQ Calibrator
  • Pump System Analyst

InfoWater Executive Suite package:

  • Leak Detection Manager
  • Sensor Location Manager
  • Pressure Zone Manager
  • BackTrace eXtension (BTX)
  • NetVIEW
  • Sustainability


Protect your network against surges, with InfoSurge plus minus

InfoSurge uses transient analysis and modelling to predict how your water distribution network will react to pressure surges or reductions, and to evaluate surge control devices. It is an optional extra with InfoWater. Read more >

Keep your supply network clean with InfoWater Unidirectional Flushing (UDF) plus minus

InfoWater UDF (unidirectional flushing) optimizes flushing of your water supply network to enhance water quality and restore hydraulic capacity. Read more >

Respond Effectively to Model Water Main Spills with InfoWater 2D Above-Ground Modelling plus minus

InfoWater 2D enables rapid, effective response management when there's a catastrophic main break. It extends the capabilities of InfoWater to predict the extent, depth, velocity, duration, volume, and impact of water spill. It solves the full range of 2D free-surface shallow water equations using an advanced and efficient finite volume method. You can view the results as graphs, tables or animated thematic flood maps.

You can add parcel maps with property values (cadastral mapping) as well as curves of depth versus property damage to assess the impact of flooding resulting from catastrophic water main breaks. This information is important for insurance-related property valuation, utility liability, and other financial impacts. It is also critical in enabling water utilities and municipalities to proactively identify water mains with the potential for the worst damage and prepare effective emergency response plans.

screen grab of InfoWater 2D

Contamination Warning System portfolio plus minus

Innovyze’s Contamination Warning System portfolio for water utilities handles the critical functions of an effective contamination warning system: detection, originating source identification, and consequence management. 

InfoWater SLM helps water utilities identify the optimal placement of online water quality monitoring sensors. 

IWLive Pro aids in monitoring and warning of a possible contamination threat. 

InfoWater BTX provides complete event backtracking analysis (following the detection of a contamination event) and identifies the most likely originating source locations. 

InfoWater UDF guides the selection of hydrant locations to flush and valves to close.

Together, these tools give water utilities worldwide powerful support for designing vulnerability analyses and contamination warning systems that minimize the public health impact of a contamination event, and for carrying out drills and training to improve preparedness. They can also be effective in hardening water systems and planning responses to contamination threats and incidents long before they occur.

Model chemical reactions with InfoWater MSX (Multi-Species eXtension) plus minus

InfoWater MSX (Multi-Species eXtension) is an extension for InfoWater that models reactions between multiple chemical and biological contaminants, and sediment deposition and re-suspension, in water distribution systems - both in the bulk flow and at the pipe wall. It uses water quality components rather than contaminants. It models:

  • Free chlorine loss
  • Nitrification dynamics
  • Disinfectant residuals and by-products
  • Pathogen inactivation
  • Chloramine decomposition
  • Adsorption on pipe walls
  • Biological re-growth including nitrification dynamics

Unlike some other programs, MSX tracks the transport and fate of multiple, interacting species. You can input any mathematical models of physical, chemical, and biological reactions in the bulk water and on pipe surfaces. You can also input parameters and formulas for process models.

Suite package:

Valve Criticality Modeling with InfoWater VCM plus minus

Which of the valves in your water supply network are critical, and would have the most impact if there were a network failure or other valve operations? InfoWater VCM (Valve Criticality Modeling) works it out for you, enabling you to make the right financial and operational decisions. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater VCM) and is included in the InfoWater Suite package.

A critical valve may only affect a small section of the network if it closes, but would impact a much wider area if it failed to shut when required, and additional valves in the wider network had to be shut instead. Pinpointing these valves requires a thorough understanding of the risk (probability and consequence) posed should the valve fail to shut. The impact is measured in terms of the numbers and types of customers and properties that would experience unacceptable levels of service (eg low pressure or loss of supply). The software identifies and highlights the customers that would be affected and offers many display options.

Reasons for failing to close a valve include lack of maintenance (e.g., a seized valve or broken motor), inaccessibility (eg in a busy highway or intersection) or unsuitability for manual operation (eg large diameter valve). By identifying critical valves, water utilities can effectively prioritize expenditure on solutions (eg maintenance, replacement, relocation, SCADA motorization or control).

A typical water utility may have thousands of line valves in its water supply and distribution system and assessing each valve individually may not be manageable. InfoWater VCM is designed to efficiently assess multiple valves in a network, enabling water utilities to accurately evaluate their entire water supply and distribution systems quickly and reliably.

InfoWater VCM screenshot

Tuning pump and valve efficiency with InfoWater Scheduler plus minus

How much money and energy could you save if you could fine-tune every aspect of your pump and valve operations for maximum efficiency? InfoWater Scheduler puts that power in your hands - in one easy-to-use, comprehensive and unique array of sophisticated energy management capabilities. Together, these capabilities enable you to pinpoint the most energy-efficient and cost-effective pump scheduling and valve operational policies, for improved water quality, more reliable and safer system performance, and cost savings.

It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater Scheduler) and is included in the InfoWater Suite package.

InfoWater Scheduler is designed to assist water distribution system operators, and help train new operators, in selecting cost-effective pumping and valve policies.

Using genetic algorithms (enhanced with advanced Elitist and Global Search Control strategies), InfoWater Scheduler quickly identifies the optimal operational policy that will best meet your target system hydraulic and water quality performance criteria. The operating policy/schedule for a pump, valve and pipe (eg interzone water transfer or water purchase from an outside agency) represents a set of time-dependent control rules that indicate when a particular pump, valve and pipe or group of pumps, valves and pipes should be turned on or off over a specified period of time, usually 24 hours. The system operational criteria prescribe lower and upper limits on system pressures, tank and water quality (water age) levels, maximum pipe velocities, maximum pump (and valve) flows or volumes, alternative supply sources, and other system constraints aimed at ensuring safe, reliable operations. Both energy consumption (cost per kWh) and demand charges (cost per max kW) are considered.

InfoWater Scheduler even lets you improve operational performance further with strategies like matching your desired tank trajectory curves (filling and draining cycles), evaluating various rate schedules, and optimizing water quality conditions and storage/pumping tradeoffs.

Manage current and future demand with InfoWater Demand Allocator plus minus

InfoWater Demand Allocator enables you to calculate, distribute, and manage demand in your network model. It automates junction node demand allocation. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater Demand Allocator) and is included in the InfoWater Suite package.

It considers customer classes (residential, commercial, industrial, institutional, recreational, etc.) and both existing and future system conditions such as build-out and phased land use projections – a necessary feature for effectively staging your capital improvement program.

Demand Allocator supports ArcGIS Definition Queries so you can load and use entire GIS data sets, such as all your meter records. You can run a simple Definition Query on all the records, saving all the time you'd have had to spend on manipulating model background data.

It offers six methods to computer load network models based on demand type, location, and variation:

  • Geocoded meter billing data (meter consumption database)
  • Polygon Processing – spatial intersection of multiple polygon layers
  • Polygon Processing – spatial summation of consumption category area polygons
  • Closest (Nearest) Junction Method
  • Closest (Nearest) Pipe Method
  • Large users as individual point loads

Prepare for and handle emergencies with InfoWater Protector plus minus

InfoWater Protector prepares you for disasters and emergencies. It identifies viable solutions before an incident or disaster occurs, and helps you respond. It's for municipal and other water utilities, city and county public works departments, and federal, state, national, and local emergency response and regulatory agencies. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater Protector) and is included in the InfoWater Suite package.

Protector models the concentration and propagation of contaminants. It enables you to:

  • Locate areas of your systems affected by contamination
  • Calculate populations at risk and notify them
  • Identify which valves to close to isolate a contamination event
  • Track contaminants to the originating supply source(s)
  • Compute required purging water volume
  • Develop efficient flushing strategies
  • Determine the resulting impact on fire-fighting capabilities
  • Prepare data for eventual prosecution

Automate dataset segmentation with InfoWater Skeletonizer plus minus

Skeletonizer automates GIS and CAD dataset segmentation (data scrubbing, reduction, skeletonization and trimming), and automatically re-allocates node demands to construct credible hydraulic network models, ensuring network model integrity and its hydraulic equivalency – all within the powerful ArcGIS environment. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater Skeletonizer) and is included in the InfoWater Suite package.

It can do sophisticated graphical and database segmentation of large GIS and CAD models. It adjusts nodal demands to construct reliable hydraulic network models.

It reduces excessive pipe segmentation (series pipes) by dissolving interior nodes based on any user-specified physical facility attributes (e.g., diameter, material and age) and consolidating parallel pipes into a single hydraulically equivalent pipe, and removes (trims) short pipe segments including dead ends, service connections and hydrant leads. Junction node demands are automatically re-allocated based on a distance weighted or an evenly distributed approach. Demands at unwanted dead ends are transferred to their corresponding upstream nodes. A comprehensive, fully intelligent network topology preservation algorithm prohibits any network disconnections and ensures network model integrity and its hydraulic equivalency at all times.

You can now readily construct hydraulic network models from your CAD and GIS datasets and ensure sound interoperation between all the modules of the InfoWater Utility Suite.

Optimize pipe system improvements with InfoWater Designer plus minus

InfoWater Designer identifies the best combination of pipe system improvements to meet desired hydraulic and water quality performance criteria at minimum cost. It considers account rehabilitation (cleaning and lining), replacement, strengthening, and expansion options as well as the construction of new pumping and storage facilities. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater Designer) and is included in the InfoWater Suite package.

You can take into account the modeling condition time frame (eg maximum day), multiple design scenarios (eg find the single optimum solution that provides the standard of service under peak day for normal operation + average day under a failure scenario), multiple fire flow scenarios, and complete extended period simulation (EPS) designs (e.g. 24-hour operational design).

All aspects of the water distribution system can be considered within the optimization, including pipes, pumps, and storage tanks. Designer helps you produce the best possible design and improvement alternatives with a minimum effort and at significant cost-savings, for optimizing your Capital Improvement Program. 

Water distribution model calibration with InfoWater Calibrator plus minus

InfoWater Calibrator frees you from trial and error adjustments to your model input parameters. It considers any combination of field pressure, tank level, and flow measurements, quickly determining pipe status and roughness coefficient, pump and valve status, and demand distribution to provide an extremely well calibrated model and best reflect what is actually occurring in the system. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater Calibrator) and is included in the InfoWater Suite package.

Calibrator also makes it simple to exchange data, and integrate with, existing network models and GIS systems.

Water quality model calibration with InfoWater WQ Calibrator plus minus

InfoWater WQ Calibrator makes water quality model calibration straightforward. It handles any combination of field water quality measurements, determining pipe wall reaction coefficients to provide water quality calibration that best reflects actual water quality conditions in the distribution system. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater WQ Calibrator) and is included in the InfoWater Suite package.

A well-calibrated model gives you more accurate water quality simulations, and helps locate optimal sampling and satellite treatment locations.

With WQ Calibrator you can even disaggregate the network model into separate logical calibration groups based on the known physical characteristics of the associated pipes (e.g., material, age, diameter, location) and seamlessly interface with InfoWater to evaluate their fitness under various demand loading and operating conditions and maximize efficiency. 

InfoWater WQ Calibrator screengrab

Simplify pump station design with InfoWater Pump System Analyst (PSA) plus minus

InfoWater Pump System Analyst (PSA) makes designing pump stations straightforward, determining whether a station meets the pumping capacity requirements. You can also use it for pump station improvement plans, to maintain optimal pumping efficiency. Both series and parallel pumps are fully supported to determine the best options for pump station upgrade. InfoWater PSA displays multiple pump curves and system head curves on a single graph. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater PSA) and is included in the InfoWater Suite package.

Executive Suite package:

Find leaks faster with InfoWater Leak Detection Manager (LDM) plus minus

InfoWater Leak Detection Manager (LDM) helps you identify leaks in water distribution systems so you can meet regulatory, environmental, and customer service targets. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater PSA) and is included in the InfoWater Executive Suite package. 

It uses step-test network modeling to narrow down leaks to specific pipe sections of the distribution system. This technique involves bracketing an area with excessive leakage into a tight zone (step-test area) with a flow meter installed on the input main to each zone. Working from the valve furthest from the meter, the size of the zone is systematically reduced by closing valves to cut off different pipe sections in succession (so that less and less of the test area is supplied through the meter), at the same time recording changes in flow rate at the meter. The sequence of closing valves is followed until the flow meter is reached (when the flow becomes zero). A significant drop in flow rate indicates a leak in the section of pipe that was last shut off. The sequence is repeated by opening valves in reverse order. Step-testing is normally carried out during minimum night flow (MNF - at night before the morning high demand) to minimize supply interruption and reduce inconvenience to customers.

InfoWater LDM will also help you plan repairs and replacements, reduce pumping and treatment costs, extend system life, and alleviate drought measures.

Optimize sensor placement with InfoWater Sensor Location Manager (SLM) plus minus

InfoWater Sensor Location Manager (SLM) identifies the best sensor locations for monitoring water quality compliance and water supply protection. It evaluates different objectives and multiple scenarios, to mitigate risks and speed up responses to adverse events cost-efficiently.  It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater SLM) and is included in the InfoWater Executive Suite package.

Find the source of contamination with InfoWater Back Trace Extension (BTX) plus minus

Once you know your water distribution has been contaminated, how do you find the source of the problem? InfoWater Back Trace Extension (BTX) helps you plan for, and react to, contamination threats and incidents, and minimize the impact on consumers. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater BTX) and is included in the InfoWater Executive Suite package.

Unlike traditional hydraulic and water quality models, which do not track flow paths and are limited to only providing output information at all locations over time, InfoWater BTX runs in reverse time to compute input-output hydraulic and water quality characteristics for all flow paths between input sources and output nodes.

It calculates all flow paths leading to particular output network nodes at a particular time, along with their relative influence on water quality. Armed with this complete input-output information for all paths between sources and output nodes, users can effectively devise and implement response actions such as unidirectional flushing and operational changes to reduce the impact of a contamination event. There's a choice of graphical presentation tools so you can interpret the output easily, including stepping backward in time through an extended period simulation. You can instantly visualize water quality propagation, and comprehend the flow-path-dependent water quality processes from contaminated nodes as they are traced back to the originating sources.

Create hydraulic schematics with InfoWater Pressure Zone Manager (PZM) plus minus

InfoWater Pressure Zone Manager (PZM) helps you create hydraulic diagram designs of existing and proposed pressure zones. It enables you to make pressure zone hydraulic schematics including summaries of in/out flows through pumps, control valves, check valves, storage tanks, and reservoirs. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater PZM) and is included in the InfoWater Executive Suite package.

The program automatically identifies and delineates each pressure zone based on its “ending” elements such as tanks, pumps, control valves, check valves, closed pipes, and reservoirs. This means the network model reflects actual system performance and operation as closely as possible. A hydraulic schematic is then produced for each pressure zone with the maximum and minimum elevation defined by tank level, junction, pump, control valve, closed pipe, and check valve elevation information. Summary data includes the flow and pressure for each hydraulic element, along with a summary of maximum and minimum data for pressure, hydraulic grade line, water quality, flow, velocity, head loss, and hydraulic slope. This information can be generated for any modeling scenario and hydraulic time step of an extended period (dynamic) simulation.

With InfoWater PZM you can:

  • Use English or SI units
  • Compute friction headloss using Hazen-Williams, Darcy-Weisbach (Colebrook-White), or Chezy-Manning formulas
  • Analyze steady-state and extended period simulations (EPS)
  • Handle any number of modeling scenarios
  • Handle single and multiple pressure zone networks
  • Automatically delineate each pressure zone
  • Automatically generate hydraulic profile diagram for each pressure zone
  • Produce summary of inflows/outflows for each pressure zone for any desired time period
  • Generate pressure zone maximum and minimum hydraulic and water quality conditions summary (hydraulic grade, pressure, water age, velocity, chlorine residual, headloss and HL/1000)
  • Generate master planning facility and operations report for each pressure zone

View your modeling on Google Earth with NetVIEW for InfoWater plus minus

NetVIEW for InfoWater enables you to rapidly deploy and analyze GIS data and modeling results in Google Earth. Then you can query it interactively for faster, better informed decision-making. And because it's online, you can share it across your organization for more effective asset management and business planning. It is an optional extra with InfoWater (you need InfoWater in order to use NetVIEW for InfoWater) and is included in the InfoWater Executive Suite package.

With NetVIEW for InfoWater, users can display their water distribution network models and analyze, share, and view detailed hydraulic (eg flow and pressure) and water quality (eg chlorine and water age) modeling results from any number of modeling scenarios directly in Google Earth. Armed with detailed information on trends or problem areas, they can collaborate in improving system efficiency and performance and protecting public health. These enhanced capabilities create significant advantages for the enterprise, including greater operational efficiency and emergency preparedness, better planning and more informed decision making, increased infrastructure protection and reliability, improved public notification, and stronger customer ties.

NetVIEW allows users to export contours (e.g., fire flow, pressure, water age, chlorine concentration, elevation) and annotations (e.g., pipe flow rate, velocity, headloss, node pressure, water age). Any contour and/or annotation layer created in InfoWater can be exported for viewing on Google Earth.

Cut carbon and costs with InfoWater Sustainability plus minus

A large percentage of energy input to a water distribution system is lost through three key areas: pipe friction (and minor losses at bends and fittings); control valves (e.g., pressure reducing and sustaining valves, flow control valves); and the customer tap in maintaining a minimum level of pressure. Tap losses are calculated at the network nodes and include domestic and non-domestic consumption and leakage losses. 

The InfoWater Sustainability analysis module makes sustainable network design easily accessible and credible. It helps users quickly determine the carbon footprint for pumps and the cumulative total energy lost across all elements in the network, from source to consumer tap. It is an optional extra with InfoWater (you need InfoWater in order to use InfoWater Sustainability) and is included in the InfoWater Executive Suite package.

InfoWater Sustainability helps water utilities understand the potential for energy savings or small scale energy generation and eliminates the obstacles that make water system energy efficiency management overly complicated and inefficient. It is a simple, powerful carbon calculation tool for use in identifying those areas with the greatest potential for improvement and in planning programs of energy optimization across the water distribution system.

It can be effectively used to identify energy savings in:

  • Pumped systems
  • Gravity systems
  • Pumped – storage systems
  • Urban and rural systems

A comprehensive visualization tool color-codes the elements based on their total environmental impact. Users can easily compare multiple network reconfiguration alternatives, rank networks from least to most efficient, pinpoint areas with the greatest potential for improvement, and instantly identify potential for pumped/pressure-reducing valve (PRV) optimization as well as future energy recovery.