Improve Customer Service and Reduce Costs

Advanced hydraulic modeling software for faster, more robust analysis and management of water supply networks.

Learn about the MSQ (Multi-Solute Water Quality) functionality

Improve Customer Service

InfoWorks WS Pro enables water companies to assess supply to individual customers. It also means that supply deficiencies or pollution incidents can be investigated and fixed quickly. 

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Mother and baby's hand under faucet water

Meet Regulatory Standards

InfoWorks WS Pro enables water companies to model how best to achieve regulatory standards while continuing to deliver value to customers.

Strengthen Capital Investment Plans

InfoWorks WS Pro modeling capabilities show the impact of investment in their networks, so water companies can plan investment programs with greater confidence.

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What you can do with InfoWorks WS Pro

  • Collaborate on the Same Project

    Single editing software products generate several versions of the same project file, which hinders water teams’ productivity.

    InfoWorks WS Pro enables scalable, enterprise-access hydraulic models, with multi-user access and editing, customizable user permissions, version-controlled model tracking, and data flags to keep track of changes in the model.


    Blog: Collaborating on Building and Running Hydraulic Models Using InfoWorks WS Pro’s Workgroup Technology

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  • Trusted and Accurate Simulations Using a Proprietary Engine

    Accurate representation of the network assets which are often very complex is necessary for users to trust their hydraulic modeling software.

    InfoWorks WS Pro has many built-in complex control philosophies as well as User Programmable Controls.

    The ability to represent network drain down and recharge, and pressure related demand are also available giving more reliability in results:
    - InfoWorks WS Pro calculates demand without reference to the actual pressure at a node. However, a pressure related demand run is also available and allows demand to vary with changing pressure at nodes.
    - Drain down analysis models the impact of reservoir emptying and recharging on the rest of the system more accurately, as water supplies does not stop immediately after a reservoir empties.

    InfoWorks WS Pro - Drain down and Recharge

  • Realistic Pump and Valve Modeling

    InfoWorks WS Pro makes it easier than ever to determine whether pumps are capable of meeting required flow rate at a certain pressure, and the amount of power they need. Realistic modeling of valves and valve head-losses also means decisions about valve construction and valve control types are easier to make.

    Add IWLive Pro and BalanceNet to InfoWorks WS Pro, to work out your optimal pump schedule. It achieves the desired reservoir levels while minimizing pump switching and pumping energy costs. It feeds the optimum schedule back into IWLive Pro.

    - Learn more about IWLive Pro >
    - Read more about BalanceNet >

  • Leveraging Your Field Data

    SCADA data is vital for the calibration process as it enables the comparison of model results to the real world. InfoWorks WS Pro supports several types of telemetry databases, including SQL Server, Oracle, PI, iHistorian, and ClearSCADA.

    Live data can also be used to update the hydraulic model boundaries such as pump or valve status, reservoir levels, etc.

    And automating the connection of your model to telemetry means accurate and up-to-date models that are continually validated by live data. Using IW Live, live modeling can be achieved and will support your network operations, from optimizing response to incidents to a real-time alert system warning when simulated and observed data deviate from each other.

  • Understand Your Modeling Results and Produce Clear Reports

    Infoworks WS Pro comes with a built-in library of SQL queries that can be used to review results. You add as many queries as you need to help with reporting.

    To help track when a variable is above or below a threshold you would set, warnings can be set up and visualized on the network using themes.

    To visually review results you can also create thematic maps of your network based on element properties or results, colour-coded contours, graphs where you can compare various elements, long section profiles, and annotations displayed on your network.

    Finally to review data, either open one of the built-in reports, or generate as many custom reports as you need.
    As an example of built-in reporting, the service level report informs you on customers affected by low service levels: view their location on the water network map and review the duration they are being affected.

  • Analyze a Wide Range of Simulations to Improve Your Water System - from Fire Flow, Flushing and Water Quality, to Pipe Shutdown

    Check fire flow availability and set hydrant testing constraints so minimum fire flow can be supplied.

    Restore hydraulic capacity and improve water quality, using uni-directional flushing. Ensure you are flushing sediments out of the system, as opposed to other pipes. You can also model pipe sedimentation which will indicate areas where sedimentation problems are likely to occur.

    To improve water quality and reduce likelihood of customer complaints, you can also track the movement and concentration of substances - whether a single constituent such as chlorine, or multiple interacting chemical species - in water in the network over time, calculate the age of water in the network, and analyze turbidity to predict discoloration events.

    And with shutdown simulations, assess the impact of watermain breaks and shutdowns on the system without the need to make changes to the Network or Control data​.


    Blog: Multi-Solute Water Quality (MSQ) Modelling

    Read the blog

  • Evaluate the Impact of Varying Modeling Variables

    See the effect of a composite run on the rest of your water system. A composite run is a standard simulation run multiple times while varying one or two values modified each time.

    Composite runs are ideal for calibration purposes, for sensitivity analysis, and risk assessment using critical link analysis as well as pipe break analysis.

    For higher performance, these simulations can run on multi core where users can share computing resource across teams, maximizing hardware resources.


    Blog: How to Find Critical Pipe Bursts

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    Blog: Sensitivity Analysis

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  • Analyze Transients or Surge and Mitigate Hammer Damages

    Transients or surges can damage systems and equipment, reduce efficiency, affect water quality conditions, and threaten supply as well as public safety.

    InfoWorks WS Pro TS enables engineers to build and optimize truly representative models of their systems and accurately predict the development of unacceptable operating conditions, identify transient risks, and test the impact of protective devices.


    Blog: Limit water hammer damages using InfoWorks WS Pro and InfoWorks TS

    Read the blog

  • Easy Model Conversion

    Whether your organization previously developed a hydraulic model of your water system in EPANET, InfoWater, Synergi Water, or AQUIS the model can easily be converted to be edited and analyzed within InfoWorks WS Pro.


“InfoWorks WS software gives us the hydraulic and water quality modeling tools we need to better manage our drinking water supply network. These advantages and more will help us optimize our water system performance, improve its sustainability and resiliency, and ensure the continued delivery of quality drinking water our customers have come to expect.”

Mike ReadEngineering Coordinator, Goldenfields Water County Council, Australia


  • On Demand Webinar

    The Next Generation of Hydraulic Modeling with InfoWorks WS Pro

    As the next AMP cycle approaches in the UK, discover how InfoWorks WS Pro helps help water utilities drive revenue opportunities in this free webinar.

  • Blog Article

    Automate Model Building

    Learn how to automate the model building process using Ruby scripts in InfoWorks WS Pro. You can also watch a video illustrating the detailed process.

On Demand Webinar

The Next Generation of Hydraulic Modeling with InfoWorks WS Pro

As the next AMP cycle approaches in the UK, discover how InfoWorks WS Pro helps help water utilities drive revenue opportunities in this free webinar.

Blog Article

Automate Model Building

Learn how to automate the model building process using Ruby scripts in InfoWorks WS Pro. You can also watch a video illustrating the detailed process.

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