Water Loss: Reducing Leakage and Non-Revenue Water

Actively address apparent losses – like mishandled data, metering inaccuracies, and unauthorized consumption – with live data sourced directly from your network and verified with hydraulic models.

Info360 by Innovyze (formerly SCADAWatch) provides a single repository for your field telemetry and SCADA data and performs sophisticated analytics to deliver actionable insights.

With a user-friendly interface that can be accessed via web browsers, Info360 can help you remove data silos – empowering improved network understanding from the control room to the field.

Creating usage patterns with the Info360 Mass Balance tool will help you better understand your customers. By comparing usage with billing information, you can identify areas with higher non-revenue water (NRW). Info360 brings in field data to speed-up hydraulic model calibration and improves model integrity. Scalable, secure, and smart, Info360 consolidates your network data to identify and help you reduce apparent losses.

Real losses – like leakage on mains and service lines, and leaks or overflows at storage tanks – are actively tracked in Info360 (formerly SCADAWatch).

Automated workflows calculate a daily Infrastructure Leakage Index (ILI), giving you a key performance indicator (KPI) that accurately reflects the full spectrum of water losses across your network. Minimum Nightly Flows can be calculated to estimate background leakage from commonly available data.

These KPIs can be geo-specified across the district metered areas (DMAs) in your system to tell you which zones suffer from leakage.

Info360 will comb your data for anomalies. If there is a spike in metrics that may indicate a problem – such as an unexpected rapid drop in tank level – you’ll get automatic alerts sent directly via text or email.

If a zone in your system is prone to leaks, it may be in need of appropriate R&R. The InfoAsset product set is designed to make R&R planning on networked water assets practical and easy – while getting the most from your operations and maintenance (O&M) budget.

InfoAsset provides a single source of truth on asset condition based on sound data provenance, risk-based analytics, and accessible reports that are easily understood.

InfoAsset Manager is your reliable source of asset-centric data including pipe condition, age, location, and more.

With InfoAsset Planner, extensive risk modeling provides likelihood of failure (LOF) and consequence of failure (COF) calculations so that you can prioritize pipe repair where it will have the most impact at the least cost.

Info360 (formerly SCADAWatch) can connect with InfoWater or InfoWater Pro to rapidly calibrate your hydraulic model. It’s no longer necessary to spend months tracking down the right data to populate spreadsheets and bringing in operations staff to provide input on model calibrations.

With built-in tools for pump validation, diurnal curve creation and more, calibrating your model with Info360 can take as little as two days – instead of months.

Having a continuously calibrated distribution model in InfoWater helps you track leakage, giving you a full system view so you can nail down trouble areas. Water distribution models need to represent all the water going through the system – including leakage and demand. And, with SCADA data configured to provide a live data source, your model becomes an indispensable tool for both engineers and operators.

Info360 consolidates the data being gathered by your whole system into one software application — allowing information flows that are fast, analytically optimized and actionable. It generates comprehensive, high fidelity performance reports, accessible via a web browser, to help utilities develop the optimal course of action based on specific performance objectives for reducing non-revenue water.

InfoWater and InfoWater Pro provide reporting formats that can be tailored to meet the needs of your organization so that model outputs related to leakage are clearly understood by stakeholders.

InfoAsset products include mobile and online versions that democratize asset information and make it easy to access. Control room operators, field crew, customer service representatives, and finance members who may all be involved in the asset management process can now access the right data to improve asset reliability and service.

Info360 is a web-based, real-time utility analytics and operational data management toolset that delivers the right insights to address both real and apparent water losses.

InfoWater and InfoWater Pro will give you a holistic view of network performance so that you have a clear system-wide view of pressure, tank levels, and pipe performance. You can take a high-level view of your whole distribution system to spot problem areas.

InfoAsset ensures that you are taking the right action, at the right time, at minimal cost to address leak-prone areas. This not only minimizes lost revenue and water but improves levels of service to customers and ensures ecological soundness for years to come.

Each of these solutions on its own leads in its respective class. When combined, they represent the most complete offering of tools that can be used to actively address leakage and non-revenue water.